An effective corporate philosophy helps to strengthen relationships between a company and it’s stakeholders. This notion has been a cornerstone of INFRA Skills and has been the foundation by which our culture, values and vision have been created.
We Live Our Values Everyday
Our values help to shape the culture here at INFRA Skills. They are the forces that we embody everyday which enable us to provide excellent service to our stakeholders. Expand the tabs below to discover more about how we live our values everyday.
Without continued innovation we cannot grow as a company. As part of this endeavour we have invested heavily in creating a culture that rewards our workforce for demonstrating resourcefulness and ingenuity which has resulted in a company that is flexible and can easily adapt to changes.
Since 2007 we have always acted on a fair, ethical and open basis in all that we do. Our workforce are encouraged to always challenge those actions of people who may be acting inappropriately, especially when it comes to safety. We also foster a work environment that requires our workforce to be accountable for failures as well as success, and to not allocate blame to others.
We use our energy, skills and resources to ensure that new ideas are given a the space to develop and through the interconnectivity of people ideas are able to flourish and deliver sustainable results that benefit all stakeholders.
We are driven by the need to put our clients and workers at the centre of what we do. We take the time to understand clients’ and workers’ needs in order to ensure that we always exceed expectations and provide solutions that incorporate the perspectives of all our stakeholders.
Here at RSS, we continue to strive to shape a better future. This is why we focus on developing our personnel so that we can hone their skills to ensure that remain the best in class and retain our accolade of being ‘leaders in our field.’
In order to be a successful company it is important to play a positive and proactive role in society, this is why we look to engage with all of our clients, workers and members of the community. Through this engagement, we have a unique opportunity to enhance Britain’s economic and social well-being through our expertise and experience.
We are passionate about delivering high quality, cost effective service that exceeds expectations and delivers on our promises.
Committed To You
We recognise that our future is built on continuous innovation, but our day-to-day operations wouldn’t be possible without our client’s and workforces commitment to conducting business with uncompromising integrity and professionalism. Therefore, in order to protect our workers and clients we have developed a set of commitments that help safeguard the reputation of all stakeholders.
Click the tabs below to find out more about our commitments:
At ATS, we always strive to offer our clients exceptional value for money without compromising on service. Our entire workforce work to a set of shared principles which helps to define our working culture. We expect these principles to guide each person at our company in their every day work. This Client Commitment ensures that we operate an open and collaborative working culture that cultivates an environment that results in our clients benefiting from tailored solutions that meet their individual needs.
The key aspects of this commitment are that we:
- Exceed our customers’ expectations at all times
- Continually assess our performance, legislative requirements as well as
continuously adapting and improving our processes/performance accordingly to ensure we continue to deliver a service that exceeds the needs and expectations of our clients and stakeholders.
- Managers and Directors focus their teams objectives on enhancing customer satisfaction and improving the effectiveness of our quality management system, compliant with the requirements of ISO 9001:2008
We shall always look to ensure that we provide exceptional client service by:
- Assisting our clients in achieving success by providing innovative products and services
- Ensuring all activities are done for the benefit of the client first and with the highest standards of ethics and integrity which we can command
- Paying close attention to the individual needs of the client
- Maintaining our business continuity and a strong financial condition
to protect our client’s long-term interests
ATS is committed to creating an environment that encourages development for all of it’s workforce. We endeavour to attract and retain the best possible mix of skills and highest calibre of staff whilst providing them with an enjoyable, stimulating and appropriately challenging environment. We are committed to ensuring that opportunities are available to all staff to learn and develop within their current role and in preparation for their future career development. This allows our workforce to fulfil their job role more effectively and supports progression. We encourage staff to self-reflect and identify their own development requirements and aspirations, as well as being supported in this process by management.
We recognise that staff development in its broadest sense includes on the job learning, specific training in order to carry out the role, new projects and challenges, knowledge sharing with colleagues, mentoring, training, and study, as well as participation in courses and gaining professional qualifications.
In order for us to be ambassadors for the industry, we have to ensure that we are responsible and provide a safe and professional workplace for our workers. Therefore, to ensure that we deliver the right service to our staff we will always follow these simple rules:
- Commitment to having safety at the heart of everything we do
- Develop your safety awareness and competence
- Pay you on time
- Resolve any queries quickly
- Encourage your career development
ATS is committed to full compliance with the main duties of the Equality Act 2010. The company is committed to eliminating discrimination and encouraging diversity amongst our workforce. We will always endeavour to promote equality and foster good relations between people.Our aim is to attain a workforce that is representative of all sections of society and ensure that each employee feels respected and able to give their best in the workplace. In order to achieve this, we understand that to create the most productive, skilled and competent workforce you have to draw candidates from the widest pool of talent available regardless of age, disability, ethnic, national or other origin/background, colour, sex, sexual orientation, religion or belief – including non-religious belief, trans-gender status, pregnancy and maternity or marriage and civil partnership.
Our commitment to equality has been recognised by EQuality Assured who, after an approved audit, found that our equality and diversity practices comply with governmental regulations, and have entrenched these practices into our core business processes. This reinforces our commitment to ensuring and enhancing equality in the workplace.